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FederalMfgCo
Participant
May 24, 2017
Question

Can't print from Acrobat Pro

  • May 24, 2017
  • 3 replies
  • 345 views

I have not been able to print to a paper printer for many, many months now but finally, the last straw came today when I discovered I can no longer re-print PDF pages in Acrobat, from one page size to another.

There no longer appears to be chat support for this type of problem. Last time it happened to me, I had to have Acrobat uninstalled and reinstalled.

What are the available options for this type of issue?

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3 replies

try67
Community Expert
Community Expert
May 24, 2017

Exact version of Acrobat? OS version? Exact nature of the problem? (ie, what happens when you try to print a file? Is there an error message? etc.)

FederalMfgCo
Participant
May 24, 2017

I have a 64-bit Win 7 Professional  PC, I am running the latest version from Creative Cloud,

Acrobat DC (17.009.20044)

The exact nature of the problem is that whenever I open up a Ctrl + P  Printing dialogue box, absolutely nothing happens.

I can't click "properties" to change the printer or page size.

The pop-up is inert, inactive, and totally useless.

Atul_Saini
Legend
May 24, 2017

Moving the discussion to Editing & Exporting PDFs forums.