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Q
quirky_enthusiasm8340
Participant
October 2, 2025
Question

Can't print from Acrobat Pro to one specific printer

  • October 2, 2025
  • 1 reply
  • 137 views

I can't print from Acrobat Pro to our main printer. I can print from any other app to that printer. I can print from Acrobat to a smaller printer. 

 

I have uninstalled Acrobat, rebooted, and reinstalled Acrobat. Still same problem. 

 

I have uninstalled and reinstalled the printer. Still same problem. 

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
October 2, 2025

Hi quirky_enthusiasm8340,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please try the troubleshooting steps sugested in the following help document: https://adobe.ly/42ihlKI. 

Ensure that the drivers are updated. 

 

If the issue still occurs, please let us know.

 

Thanks,

Meenakshi

Q
quirky_enthusiasm8340Author
Participant
October 2, 2025
Yes, none of those solutions worked for me.
T
Tariq Dar
Legend
October 3, 2025

Hi @quirky_enthusiasm8340, 

Thanks for keeping us posted. You may try opening the file in Google Chrome or any other browser and printing through the browser using that specific printer. Let us know how it works for you. 

 

Also, let us know if you are able to print a word file with that specific printer?



Best regards,
Tariq | Adobe Community Team

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