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Participant
August 10, 2023
Question

Can't print in black and white

  • August 10, 2023
  • 1 reply
  • 436 views

after using adobe for years, its not letting print in black and white.

even when you tick the box to print in black and white the perview is still in colour.

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1 reply

AkanchhaS8194121
Legend
August 10, 2023

Hi @Jade31596685ztbg 

 

Thank you for highlighting this to us.

Have you started experiencing this issue after recently changing the system or application?

If yes, then please try a couple of steps to see if that helps:

1- 

Go to Acrobat> Help > Check for updates and reboot the computer once (you must save all the work before restarting)

To download the patch manually, more information about this release is here: Release Notes | Adobe Acrobat, Reader

 2- For Windows, Open Acrobat.help>Repair intallation

3- Ensure that your Printer drivers are updated.

4- Check with a different file, as it could be document specific issue.

 

Thanks,

Akanchha