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Inspiring
January 23, 2021
Answered

Can't Remove Form Fields Data

  • January 23, 2021
  • 2 replies
  • 2355 views

we are trying to remove the data form information form PDF files, we used the remove hidden information and checked the form fields box but after we process Data is still there it does not remove it any help would be appreciated

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Correct answer QC91

Thanks, everyone for the help I did try the clear form  but it did not work the Redaction tool works 

2 replies

Thom Parker
Community Expert
Community Expert
January 25, 2021

Perhaps the data is not really in a form field. Form fields are not usually hidden information. 

You typically remove form field data by performing a Form Reset.  Have you tried this?

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
QC91AuthorCorrect answer
Inspiring
January 31, 2021

Thanks, everyone for the help I did try the clear form  but it did not work the Redaction tool works 

try67
Community Expert
Community Expert
January 23, 2021

Try clearing the form (Tools - Forms - More - Clear Form). If the data is not removed then it means the fields have been flattened, most likely.

QC91Author
Inspiring
January 25, 2021

Thanks just tried it but did not work is their way to remove the data form flattened, form?

ls_rbls
Community Expert
Community Expert
January 25, 2021

++Adding to the discussion,

 

If the PDF is flattened then you might need to remove the undesired information manually.

 

To do so, use the "Edit PDF" tool.