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D
david55170186
Participant
May 7, 2019
Question

Can't reply to Text box or Text callout comments

  • May 7, 2019
  • 1 reply
  • 2667 views

When reviewing a document where I or a colleague have added comments, I don't see a "reply" link or box in the Comments bar for "Text box" or "Text callout" comment types.

I do see a "Reply" link for other comment types (e.g. Applied Stamp, Line, or Arrow).

I'm using Acrobat Pro DC 2015.006.30495.

My colleagues with newer (2018?) versions of Acrobat Pro DC do see a "reply" box for those comment types.

And if one of them has previously replied to a Text Box or Text Callout comment, I can reply to that reply.

Any suggestions here?

This topic has been closed for replies.

1 reply

J
JduToit
Participant
February 18, 2020

Have you found a solution for the problem? I am experiencing the same issue with Acrobat Pro DC 2015.006.30352.

T
Test Screen Name
Legend
February 18, 2020

Sounds like Acrobat was improved in the years since you opted to freeze on a 2015 feature set... it's your choice, but you will diverge more and more from the features in the current version.

J
JduToit
Participant
February 18, 2020

Unfortunately, I have no control over the version of the software in use since it is supplied by the company I work for. I would however like to know if this is a feature that does not exist/work in the 2015 version or if I am just missing a setting somewhere in the program.

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