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M
Miki_Am
Participant
May 21, 2020
Question

can't save pdf files

  • May 21, 2020
  • 2 replies
  • 556 views

I have an issue saving pdf files. It was fine until yesterday, I was able to save files easily, but now as I try to save a file an empy box appreas and it tries to save the file but it keeps on trying but does not save the file.

This topic has been closed for replies.

2 replies

Amal.
Amal.
Legend
June 2, 2020

Hi there

 

++ Adding to the discussion

 

Please try to update the application to the new version 20.009.20065 and see if that works. Go to Help > Check for Updates.

 

Regards

Amal

S
Adobe Employee
sangrover
Adobe Employee
May 22, 2020

Are you able to access the Document cloud/My Computer tab under Home view or do you observe a rotating spinner on those screens as well?

 

Regards,

Sandeep Grover

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