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Participating Frequently
October 23, 2026
Question

Can't save to Adobe SharePoint connection in "Other file storage"

Having issues connecting to SharePoint through Adobe, I've tried this on multiple devices with different Microsoft Tenant's and running into the same issue.

 

This issue is that when I have a connected SharePoint site through "Other File Storage" -> "Add file storage" -> "SharePoint Site". After which I have a PDF open, and I attempt to save the PDF through this connection.

 

When I do this, a window pops up called "Document Properties", and can't click anything, as if I do, the whole of adobe stops responding and crashes with nothing being saved. This is happening on multiple devices with multiple different SharePoint tenants

 

 

    13 replies

    justlearn
    Community Expert
    Community Expert
    October 23, 2026

    ​@Stellar_experience5f40 ​@ita75012572 Can you try saving the PDF locally first, then upload to SharePoint? I am assuming you are working in the latest version of Acrobat, if you haven’t updated to the latest version, I would update and test with the latest Acrobat update.

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    m
    Participating Frequently
    October 23, 2026

    Hi, yes I’m on the latest version, and it works if I upload to SharePoint directly from my device. This issue also occurred on a different device with a fresh adobe install. It also happens on both the free adobe reader and the pro version through creative cloud.

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    justlearn
    Community Expert
    Community Expert
    October 23, 2026

    ​@Stellar_experience5f40 Since you're seeing the issue in both Adobe Reader and Acrobat Pro, having both versions installed can sometimes cause conflicts with file associations, add-ins, or Acrobat components. I'd suggest uninstalling Adobe Reader and keeping only Acrobat Pro, then testing the SharePoint connection again to see if the issue persists.

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    m
    Participant
    October 23, 2026

    I have the same issue! I hope they fix this soon :(

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