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Participant
September 14, 2019
Question

Can't scan double sided

  • September 14, 2019
  • 2 replies
  • 867 views

I'm using Acrobat 2017.

When I try to create a pdf using my scanner, and scan "both sides," the option is accepted, yet it only scans the front sides from my Brother TWAIN scanner. 

Both sides scanning worked fine using this scanner in Acrobat 2015 on an older computer.

Is there a fix or workaround?  I need double sided scanning - that's why I bough a scanner that could do it!

Thanks!

2 replies

Participant
February 16, 2025

Yes, I am having the same problem

 

Legend
March 11, 2025

Hi  @ENM+359

 

Sorry for the troubled experience, kindly check with your Scanner vendor if they can provide you an updated driver. 

Also, let us know what version of Acrobat you are using: https://adobe.ly/4kGn18z;

 

Currently, we don't have any report of such issue related to Acrobat. The information related to double-sided scan is mainly provided by scanner drivers to Acrobat. 


~Tariq

Participant
May 19, 2022

Was this ever fixed for you? I am having the same issue.