Can't scan double sided

Forum|Forum|6 years ago
September 14, 2019
2 replies
884 views

I'm using Acrobat 2017.

When I try to create a pdf using my scanner, and scan "both sides," the option is accepted, yet it only scans the front sides from my Brother TWAIN scanner.

Both sides scanning worked fine using this scanner in Acrobat 2015 on an older computer.

Is there a fix or workaround? I need double sided scanning - that's why I bough a scanner that could do it!

Thanks!

Create PDFs

E

ENM+359

Participant

Yes, I am having the same problem

T

Tariq Dar

Legend

Hi @ENM+359,

Sorry for the troubled experience, kindly check with your Scanner vendor if they can provide you an updated driver.

Also, let us know what version of Acrobat you are using: https://adobe.ly/4kGn18z;

Currently, we don't have any report of such issue related to Acrobat. The information related to double-sided scan is mainly provided by scanner drivers to Acrobat.

~Tariq

M

Michael24489947s3ir

Participant

Was this ever fixed for you? I am having the same issue.