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Patrick35331202cacr
Participant
February 8, 2024
Question

Can't see color change of text I made

  • February 8, 2024
  • 1 reply
  • 383 views

Hello, 

 

I am having an issue with not being able to see color changes I have made to the text of any Pdf file. When I save it though and send it to someone else, they can see the change. Any suggestions?

 

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    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    February 8, 2024

    Hi @Patrick35331202cacr
     
    Hope you are doing well and sorry to hear that
     
    Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.
     
    What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.20470 installed. Go to Help > Check for updates and reboot the computer once.
     
    Also try to repair the installation from the help menu (Win Only) and see if that works.
     
    Please try to reset the Acrobat preferences as described here https://adobe.ly/4byacJg and see if that works.

     

    Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

     

    ~Amal

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