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Participant
April 2, 2017
Question

Can't see option for CONVERT WEBPAGE TO PDF

  • April 2, 2017
  • 1 reply
  • 4554 views

I have installed to Adobe Dc extension to the chrome in my Windows 10 pc. But can't find the option to convert webpage to pdf option there, even after clicking the extension button. Please help.

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1 reply

Meenakshi_Negi
Legend
April 2, 2017

Hi,

To convert a web page to PDF, you need Adobe Acrobat DC subscription.

If you already have Adobe Acrobat DC installed on your system, please check the Create PDF extension is enabled or not.

You need to enable the extension in order to make it work. Refer the steps provided here: Enable Create PDF extension for Google Chrome, Adobe Acrobat

Also, try once to clear the cache and cookies of the browser.

If you still experience the issue, please let us know the dot version of Adobe application you are using.

Can you share the screenshot of the extension button you are referring to?

Regards,

Meenakshi

Participant
April 2, 2017

Dear Meenakshi ji, thank you very much for such an immediate and prompt reply. I've already followed the exact steps as given in the link you have provided for. There is icon at my google chrome too, but only it is greyed and when clicked, the drop-down option list doesn't show CONVERT WEBPAGE TO PDF option.

What do you have mentioned THE ADOBE ACROBAT SUBSCRIPTION, please tell me if it is a paid service and if yes, how to avail it.

please reply to solve my problem.

Legend
April 2, 2017

Yes, it's perhaps $15 per month.