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phillipq4252622
Participant
January 27, 2017
Answered

Can't see text while typing in fillable form

  • January 27, 2017
  • 1 reply
  • 9236 views

Using Acrobat Pro DC.  Purchased a new laptop with Windows 10 Pro.  When trying to fill out a fillable form I cannot see the text as I am typing.  When I move to the next blank the text I typed in the prior blank is there, it prints and I can save it.  But I cannot see the text in the blank as I am typing.  Same thing with deleting the text.  I have to leave the box to see what I've typed and then go back to it to edit if needed. 

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Correct answer phillipq4252622

Hi phillipq4252622,

Could you please try repairing Acrobat and see if that works:

Launch Acrobat>click Help>select Repair Installation

Let me know the results.

Thank You,

Shivam


Repair Installation did not work, but a full uninstall and reinstallation today seemed to fix the problem.  Thanks for your help Shivam.

1 reply

Adorobat
Participating Frequently
January 29, 2017

Hi phillipq4252622,

Could you please try closing the application, relaunch Acrobat and then fill in the information in the form.

Please confirm the version of Acrobat Pro DC installed on the machine?

To check the version, launch Acrobat>click Help>select About Adobe Acrobat Pro DC .

Also, try to fill another form in Acrobat Pro DC and see if that works.

phillipq4252622
Participant
January 30, 2017

Acrobat Pro DC Version 2015.023.20056

I have tried different forms from different sources and have the same issue.

Adorobat
Participating Frequently
January 31, 2017

Hi phillipq4252622,

Could you please try repairing Acrobat and see if that works:

Launch Acrobat>click Help>select Repair Installation

Let me know the results.

Thank You,

Shivam