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Participant
Jul 17, 2025 12:20 PM UTC
Question

Can't see the texts fields once I share the file or print

I created a form and while in "prepare a form" I was able to see the text fields. In preview the text seemed to disappear and when I printed or shared the file the text isn't visible. I google searched and removed all security, made sure field "visible" under properties and I still can't see the text in preview or when shared.

    3 replies

    kglad
    Community Expert
    Community Expert
    Jul 17, 2025 12:25 PM UTC

    if this isn't an acrobat question, please state the app.

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    Meenakshi_Negi
    Legend
    Jul 17, 2025 12:34 PM UTC

    Hi graziella_5181,

     

    Thank you for reaching out.

     

    As the text was visible in the form fields, please let us know how you share the form. Are you using the Acrobat application to share the form? Share the steps you use.

    Please share a screenshot of how the form appears before and after you share it. Also, could you share the form that you are using? 

    Have you been able to check if this happens with other files? If not, please try the same steps using a test file and see if you experience the same behavior.

     

    Feel free to let us know if you need any help.

     

    Thanks,

    Meenakshi

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    kglad
    Community Expert
    Community Expert
    Jul 17, 2025 12:24 PM UTC

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
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