Can't select using Reading Order Tool after clearing page

Question

A header was showing in the reading order but was not showing in the Accessibility Tags panel. To try and fix this, I went back to the page, cleared the page structure, and tried to manually tag each item. But once I hit the tag that I wanted, I could not see the dark box with the number that usually appears when I make a selection. The whole page is like this. How do I fix this so that I can re-establish the reading order on this page AND have all the contents in the Accessibility Tags panel?

AnandSri · Answer

Hello,

I hope you're doing well, and we apologize for the delayed response and the trouble.

Ensure the Latest Version

Update Acrobat to the latest version: Menu > Help > Check for Updates.
Restart Acrobat and try again.

Re-tag the Document

Go to Accessibility > Autotag Document to regenerate the reading order structure.
Then, try using the Reading Order Tool again.

Repair PDF Structure

If the issue persists, try running Full Accessibility Check from Accessibility Tools and fix the reported issues.

Let us know how it goes.

Thanks,

Anand Sri.

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