Can't send a signed PDF

Question

I'm totally lost here. I pay for adobe acrobat but suddenl can't send the signed new lease to of my apartment back to the landlord. the share button and email icon both are inoperable

Amal. · Answer

Hi there

Hope you re doing well and sorry to hear that. As described you are unable to share the signed PDF as the share button and email icon are not working.

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different file (Signed and non signed) and check

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 21.11.20039 installed. Go to Help > Check for updates and reboot the computer once .

You may also try to share the PDF via Document Cloud https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html and see if that works for you.

Let us know how it goes

Regards

Amal

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