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fjcunninghamjr
fjcunninghamjr
Inspiring
January 17, 2024
Answered

Can't send PDF by email PDF

  • January 17, 2024
  • 1 reply
  • 877 views

Hello, rewording previous question. I am using Acrobat 2015 Pro DC

When attempting to send a email using the email icon 'send file by email', I am getting an error message "Athentication failed. Please enter correct Username and Password"

1. Username and Password is that of my ISP (comcast.net), correct?

2. What are the correct setting for using Acrobat 2015 Pro DC? Attached are my settings in Preferences>Email Accounts in  Acrobat.  Any suggestions are greatly appreciated.

Frank

    This topic has been closed for replies.
    Correct answer fjcunninghamjr

    Thank you

    1 reply

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    January 19, 2024

    You are not using the correct protocol, it seems:

    I can't tell you what is needed, but Comcast support can for sure.

     

    I will delete your DOCX attachment, as it contains private information (your e-mail). You should redact this information!

    ABAMBO | Hard- and Software Engineer | Photographer
      fjcunninghamjr
      fjcunninghamjrAuthorCorrect answer
      Inspiring
      January 19, 2024

      Thank you

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