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Participant
January 14, 2024
Question

Can't sign up for webinars without a company website

  • January 14, 2024
  • 5 replies
  • 1665 views

need customer support - I have PRO but cannot register for the free webinars on the emails they send me because I do not have a website. Pay over $300 a year but can't join free webinrs they invite me to! Impossible to get support on this. FED UP!!!!

This topic has been closed for replies.

5 replies

JR Boulay
Community Expert
Community Expert
February 28, 2024

In the links you provide above, I don't see any fields where you are asked to enter a website address.

 

Acrobate du PDF, InDesigner et Photoshopographe
LaserJoe2
Participant
March 2, 2024

Let me try again. I get emails with invitations to join Adobe seminars. When filling out the registration I come to a request for my website address. I don't have a website. So I can't sign up. Honest! Happens every time. I presume now that I need to have an adobe business account. What is puzzling is why we can't get a reasonable explanation from Adobe 

JR Boulay
Community Expert
Community Expert
March 3, 2024

Thank you for your sensible and comprehensive question.

If it really blocks because of a mandatory field asking you for the address of a website you don't have, try :
www.idonthaveawebsite.com

😉

Acrobate du PDF, InDesigner et Photoshopographe
JR Boulay
Community Expert
Community Expert
February 28, 2024

When several people tell you that your question is incomprehensible, you should rephrase it instead of feeling insulted.
This forum is frequented by Acrobat users who are ready to help you, but none of them are soothsayers.

Acrobate du PDF, InDesigner et Photoshopographe
Participant
February 28, 2024

I ran into the same thing TRYING to sign up for the AI asst webinar today.  i went through 5 chat agents to no avail. they were not comprehending the issue, even though i sent the link to the  registration  form. so frustrating to waste all that time.  Why should i be required to enter a website for my business in order to  attend a webinar in the first place ??      I am a small businss and don't  have a website b/c its an expense I dont engage in as I dont need a website.  I too pay $240/year for Acrobat Pro subscription, so it seems silly.  But what is sillier is that none of the chat agents could not even get what i  was requesting.  I think I was very clear.

Abambo
Community Expert
Community Expert
January 17, 2024

Where can't you register? Your message is not understandable to anyone reading that.

 

You have PRO: Do you mean Acrobat DC Pro?

We need to have at least a link to a registration so that we can see what you are seeing.

ABAMBO | Hard- and Software Engineer | Photographer
ojthorAuthor
Participant
January 17, 2024

I have "ADOBE ACROBAT PRO" - bills at $311.88/year - I don't know what DC is. Please explain the difference

My account renews very soon.

It includes

Adobe Acrobat Pro

  • CAD $311.88/yr
  • Cloud storage: 100GB
  • Subscribed since Feb 12, 2023
  • Includes 24 apps and services