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cat96639295
cat96639295
Known Participant
September 3, 2025
Answered

Can't stop Adobe Acrobat from opening at start on PC Windows 11

  • September 3, 2025
  • 3 replies
  • 775 views

Recently (within the past week), Adobe Acrobat DC is opening when I start my computer (PC Windows 11 Pro version 24H2). I'll exit the program and a few minutes later it will open up again. This usually continues for 3 or 4 times and then it stops doing it.

I've checked the Task Manager to make sure it's turned off at start up. I'm not sure if there is an option or something within Adobe to stop this from happening that I've simply missed. It's also odd that it just now started doing this -- I've had the app on my computer for years.

    Correct answer PravalJain

    Apologies for the inconvience. This issue is fixed in the latest update. Release notes - https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuoussep2025sec.html#dccontinuousseptwentytwentyfivesec.

     

    Please do a "Help -> Check for updates" to update to the latest version and let us know if you still see issues. 

    3 replies

    P
    Adobe Employee
    PravalJainCorrect answer
    Adobe Employee
    September 3, 2025

    Apologies for the inconvience. This issue is fixed in the latest update. Release notes - https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuoussep2025sec.html#dccontinuousseptwentytwentyfivesec.

     

    Please do a "Help -> Check for updates" to update to the latest version and let us know if you still see issues. 

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    September 3, 2025

    Hi cat96639295,

     

    Thank you for reaching out and reporting this. We are sorry about the trouble caused.

     

    Please confirm if you are using the latest version of Acrobat. Share the Acrobat version number currently in use. Ensure that you are using the latest version of the application. In Acrobat, go to Menu > Help > Check for updates.

    If possible, please share the screen recording of what happens and how the application appears when launching automatically.

     

    Try collecting logs for the issue using the diagnostic tool and share the log ID.

    We will get it checked.

     

    Thanks,

    Meenakshi

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 3, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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