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A
Anonymous
June 28, 2017
解決済み

Can't use Acrobat Reader Pro DC, goes straight to Acrobat Reader and tells me to download the Pro version!

  • June 28, 2017
  • 返信数 1.
  • 1136 ビュー

Why do my PDF documents keep going to the Acrobat Reader DC reader instead of Acrobat Pro DC? (Mac)  How do I make Acrobat Pro the default for all PDF files?

Thank you!

Lela

    解決に役立った回答 Dov Isaacs

    If you have Acrobat Pro installed, why do you have Reader installed? It is totally unnecessary since all the functionality of Reader is in Acrobat Pro. Uninstall Reader and your problem will go away!

              - Dov

    返信数 1

    Dov Isaacs
    Dov Isaacs解決！
    Legend
    June 28, 2017

    If you have Acrobat Pro installed, why do you have Reader installed? It is totally unnecessary since all the functionality of Reader is in Acrobat Pro. Uninstall Reader and your problem will go away!

              - Dov

    - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
    D
    Dianef94
    Participant
    December 5, 2024

    I have the opposite problem. Adobe Acrobat Pro has become extremely slow and I would prefer to open simple pdfs in Reader. How can I make Reader the default? I have both installed.

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    February 26, 2025

    Hi @Dianef94,

     

    Hope you are doing well. Sorry for the trouble, and the delayed response.

     

    We made many stability and performance enhancements in the subsequent releases. Would you mind updating the app to the latest version (2024.005.20241) and let us know if the issue is fixed for you?

    To do so, go to Menu-> Help-> Check for Updates.

     

    If not, please help us gather the logs from your machine: https://adobe.ly/3QyAnG6. Please make sure Procmon is selected. You can upload logs using this tool and share your Unique log ID with us. 


    -Souvik

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