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margies55123888
Participant
June 22, 2018
Question

Can't View PDF's

  • June 22, 2018
  • 2 replies
  • 712 views

I am using the most current version of Acrobat Pro which I access through Creative Cloud.

As of yesterday, I can only open PDF's in Full Screen Mode. Otherwise they are not visible.

I tried uninstalling and reinstalling.  Still the same.

I am on a 2016 Macbook Pro using High Sierra.

What's up?

This topic has been closed for replies.

2 replies

jane-e
Community Expert
Community Expert
June 22, 2018

All PDFs or just some? When did it start?

Can you post a screen shot of the Pages panel or the Organize Pages pane? Do the pages show there?

margies55123888
Participant
June 22, 2018

The organize pages panel will not appear when I select it.

No PDF windows will open.

jane-e
Community Expert
Community Expert
June 22, 2018

This thread solved the same issue by adjusting firewall settings. Can you try that?

Can't download or view PDF's

~graffiti
Legend
June 22, 2018

Moved to Acrobat forum.