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K
kathim11858944
Participant
September 8, 2018
Question

can you help me....trying to edit a PDF graphic/text document?

  • September 8, 2018
  • 2 replies
  • 325 views

I have the full Adobe CC subscription and I've spent over 2 hours going around and around exporting, downloading, converting, and I still can't click on the "Edit PDF" part without it immediately wanting me to convert to Word or Excel. I need to edit FIRST and then I know what to do.

Can anyone help me?

This topic has been closed for replies.

2 replies

Adorobat
Adorobat
Participating Frequently
September 12, 2018

Hi kathim,

As Test Screen Name mentioned, you may refer to the steps given in the following help document to check the product: Identify the product and its version for Acrobat and Reader DC

Also, as you mentioned you have Creative Cloud subscription, try downloading Acrobat on the machine using the steps given in the following help document and check : Learn how to download your Adobe Creative Cloud apps

Let us know if you need any help.

Shivam

T
Test Screen Name
Legend
September 8, 2018

In Windows: please check the title bar of the app you are running. Please check if it says "Acrobat Pro", "Acrobat Standard", "Acrobat Reader" or just "Acrobat". In Mac, check the app name on the title bar.

What do you see?

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