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@belen_9439 to fix this, the simplest solution is to just retry later. Since the message says the error has occurred and asks you to try again later, it's likely a temporary issue that will resolve itself. If you're in a hurry, you can try closing Acrobat Pro completely and then reopening it, or you can check your internet connection to make sure it's stable. If you've tried these steps and the issue persists, you may want to restart your computer.