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caf_9802
Participant
October 20, 2025
Question

Cancelation

  • October 20, 2025
  • 1 reply
  • 47 views

Please help me cancel my subscription, the online link doesn't work, it says an error, no one answers any of the phones

 

Stojan

 

    1 reply

    creative explorer
    Community Expert
    creative explorerCommunity Expert
    Community Expert
    October 20, 2025

    @caf_9802 It might be because Adobe's servers need updating and they do it after-hours. Depending where you are it may be day-time but where the Adobe's head office is, which in San Jose, California, U.S.A. which is 2:16am PST at the time of this comment. 

    It does appear according to Adobe Status, the is alot of going on: https://status.adobe.com  Just hop back on after 8am PST, and it should be up... or else alot of people will be complaining! 



    https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

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