Skip to main content
Participant
October 20, 2025
Question

Cancelation

Please help me cancel my subscription, the online link doesn't work, it says an error, no one answers any of the phones

 

Stojan

 

1 reply

justlearn
Community Expert
Community Expert
October 20, 2025

@caf_9802 It might be because Adobe's servers need updating and they do it after-hours. Depending where you are it may be day-time but where the Adobe's head office is, which in San Jose, California, U.S.A. which is 2:16am PST at the time of this comment. 

It does appear according to Adobe Status, the is alot of going on: https://status.adobe.com  Just hop back on after 8am PST, and it should be up... or else alot of people will be complaining! 



https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

Translate
m