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petar_0328
Participant
September 5, 2025
Answered

Cancellation fee

  • September 5, 2025
  • 1 reply
  • 118 views

A month ago, I cancelled two of my plans and was promised a refund.

 

The next thing I know, Adobe somehow prolonged the subscription and when I cancelled the plans, they charged me a cencellation fee way to high (around € 150.00 each).

 

Is it possible that there was an error on Adobe's side when I initially cancelled my plans?

Correct answer Amal.

Hi there 

 

Hope you are doing well and sorry for the trouble.

 

This is something better handled by our billing team here https://adobe.ly/4mHQKPa, click on the contact us button in the lower right corner to start the process.

 

~Amal

1 reply

Amal.
Amal.Correct answer
Legend
September 5, 2025

Hi there 

 

Hope you are doing well and sorry for the trouble.

 

This is something better handled by our billing team here https://adobe.ly/4mHQKPa, click on the contact us button in the lower right corner to start the process.

 

~Amal

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