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Participant
Sep 22, 2026 10:13 PM UTC
Question

cancelling Acrobat

Adobe’s garbage early cancellation fees are just that.  Anyone who’s product was worth a spit wouldn’t need to have cancellation fees.  Adobe is unavailable for support and lets the community figure it out.  Their Acrobat Pro product has turned into garbage and constantly crashes when dealing with large files.  I need to cancel because you guys’ Acrobat has been turned into a trainwreck.  I’ll be cancelling my card and you guys can pound sand.  BlueBeam is a much better product in almost every way.

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    1 reply

    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    Sep 23, 2026 12:27 AM UTC

    Best to read the “fine print” before agreeing to anything. You could have gone month-to-month. There was a grace period for you to change your mind. 

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    David Creamer: Community Expert (ACI and ACE 1995-2023)