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Participant
August 1, 2023
Question

Cannot access acrobat

  • August 1, 2023
  • 1 reply
  • 260 views

I am supposed to have access to acrobat through my workplace's creative cloud account. I have downloaded the install program, but when I try to run it the creative cloud desktop pops up, without acrobat in my available apps, and then nothing happens.

 

Any help would be appreciated.

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1 reply

Amal.
Legend
August 1, 2023

Hi @Sunshine Beac31421145pxx1 

 

Hope you are doing well and thanks for reaching out.

 

Please try to install the application using the direct link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html and see if that works.

 

Let us know if you experience any trouble and need more help

 

 

Regards
Amal