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Participant
July 15, 2024
Question

Cannot add text anymore

  • July 15, 2024
  • 16 replies
  • 16012 views

When I select "Edit PDF" and then select "Add Text" and then try to click in a blank space on the page, the entire page or an editable section is selected instead.  It's like the "Edit" is turned on instead of the "Add Text" button.  I used to be able to click anywhere on the page and add my text.  I make notes on all my PDF files that I save (like date and phone call made, date and email text, if a medical claim, how much I paid along with date and how I paid the bill).

I've found the only way to add new text is to try to find a blank area, type new next and then drag and drop that text box to the location I want it.  Or if I had previously added text, I can copy and past that text box and move it to where I need a new text box and overwrite the text.

Why is the sytem thinking I still want to Edit and not just add new text?

I added a screenshot where you can see that "Add Text is highlighted.  I wanted to add a new text below my note of how I paid on 10.17.23, but when I went to click the blank section of the page, Adobe thinks I'm in Edit mode and selected that whole box instead. In the past, when I clicked Add Text and clicked anywhere on the page, a cursor would appear and I could start typing.  I can't do that any longer.

16 replies

Participant
February 27, 2025

I have been using adobe for many years and I am disapointed with the changes. It is now time consuming. I am trying to add a simple text box and theres no text box available. 

Please make all the old tools available as before.

Is this a way to make us pay for something that was free.?

Participant
April 3, 2025

it is an issue in paid adobe as well! So frustrating!!

Participant
February 3, 2025

Is there a solution to this yet? I'm having the same issue. I can't share the PDF I'm working on since it contains confidential information.

Legend
February 3, 2025

@Angelic_mentor3930 Thanks for reaching out.
Ideally, adding text to a file shouldn't be a problem. However, I am not aware of exactly what is happening, the nature of the file, how it was created, or whether it is a scanned document. 
It is almost impossible to suggest in this situation. If you are experiencing the issue, help me with the files, the exact steps you are taking to add text to the file, and the version of Acrobat installed on your machine.

 

If possible a screen recording when you are trying to add the text. If you get a video, upload to a cloud drive and share the link in your response.

Participant
February 3, 2025

Here is a link the loom video I created showing how I had to type my name
outside the bounding box, what happened if I tried to type my name on the
line (just inserts name between underlines. Have to type my name outside
the bounding box and then drag & drop where I want.

https://www.loom.com/share/a4b693c117eb4ca9a3e149453e55715f?sid=25edd913-56bb-4795-a16f-71c19d6eba70

Robyn Drucker
[Moderator: Removed Personal information]

Participant
January 29, 2025

I also cannot add a text box or add text to specific places I need it to go in a document.  Very frustrating.

Legend
February 3, 2025

Hi @katie_6298 

 

Sorry for the troubled experience. Could you share a video of what is happening at your end? It will help us understand your workflow and exact problem, and we will be better prepared to either provide a solution or discuss this with the product team.

Also, if possible share a PDF file with us. 

Participant
October 7, 2025

I see the ssme issue from the beginning of the year is still going on 🤬

Participant
January 3, 2025

Has this been fixed? I am suddenly unable to add text also. Same issue - except I can't get it to work at all. If it does let me type it's only one letter? Very strange.

Legend
January 24, 2025

Hi @Kendra310127895n9m,

 

Sorry for the troubled experience. Could you share a video of what is happening at your end? It will help us understand your workflow and exact problem, and we will be better prepared to either provide a solution or discuss this with the product team.

 

Thank you for your feedback, questions, and continued patience.  

~Tariq

Legend
August 13, 2024

Hi @Robyn38617072apnk @dweisen 

This issue usually appears if the files have scanned documents or an image. Can you share a file so I can take a look and share my findings? Alternatively, you can try running OCR on the file, choose "Save As" to save the copy of the original document, and try adding text again. 


~Tariq

Participant
July 27, 2024

I'm having the exact same issue.  I edit pdf forms all day long.  Before I could select "edit pdf" then "add text" and I could drop text anywhere on the document like an overlay.  Then, like you said, I have to find a blank space and put the text and then drag and drop it into the place I wanted it.  Now, that doesn't work because when I select add text Acrobat selects the whole document.  

I called into tech support and they helped me fix it by going back to the old version.  Now I guess they downloaded an update and now even the old version is not working as it did in the past.  Adobe needs to fix this or I need to find a new pdf editing tool.  More over Adobe should have seen this issue coming. 

creative explorer
Community Expert
Community Expert
July 29, 2024

@Robyn38617072apnk @dweisen I am teaching Acrobat next week, and I want to prepare myself with any issues, so am going through the forum for the 'what ifs'...and the version I have is allowing me exactly what you want to do with no issues. I wonder if it's Acrobat Preferences that is giving you these issues on hand?

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