Skip to main content
D
default8nuh5lh3ri3q
Participant
November 14, 2024
Question

Cannot compress a file "you do not have sufficient permissions...."

  • November 14, 2024
  • 1 reply
  • 312 views

See attached images

I cannot compress a file as it is saying that I do not have sufficient permissions. Other files are fine. When I go into the properties of the file and choose the "Security" tab, it is already on "No Security" for the Security Method

 

.

 

1 reply

Souvik Sadhu
Community Manager
Souvik SadhuCommunity Manager
Community Manager
February 24, 2025

Hi @default8nuh5lh3ri3q,

 

Hope you are doing well. Sorry for the trouble, and the delayed response.

 

We made many stability and performance enhancements with the subsequent updates. Would you mind updating the app to the latest version (2024.005.20414) and let us know if the issue is fixed for you?

 

To do so, go to Menu-> Help-> Check for Updates.

 

If you still experience the issue, please share the below information for further investigation:

1. The OS details of your device;

2. Do you see this with a specific file or all files? Please share a sample with us to test in-house;

3. A screen recording of the workflow you follow where you experience this error.


-Souvik

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices