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esther_jones
Participant
March 11, 2025
Answered

Cannot email from Adobe Acrobat at all anymore

  • March 11, 2025
  • 1 reply
  • 357 views

The share button is completely broken now:

 

I just want to attach my PDF to an email. I don't want to share a link or share for approval or feedback.

Correct answer esther_jones

It's Adobe Acrobat Pro. But I found the solution. I switched back from "New Acrobat."

 

I can easily attach PDFs to emails again and it doesn't even try to force me to make it a link instead of an attachment!

 

In the File menu, there is an option to turn off "New Acrobat." When I clicked on this,  the Share button turned back into an envelope. Now I have to click only once to email a PDF. I'm so happy.

1 reply

creative explorer
Community Expert
creative explorerCommunity Expert
Community Expert
March 13, 2025

@esther_jones whih Adobe Acrobat is this? Reader, Standard, Pro, Pro for Teams?

This is my desktop version Acorbat Pro highlighted in Blue. When was the last tim Acrobat was updated and restarted? Doing either will likely work.

 

m
E
esther_jonesAuthorCorrect answer
Participant
March 13, 2025

It's Adobe Acrobat Pro. But I found the solution. I switched back from "New Acrobat."

 

I can easily attach PDFs to emails again and it doesn't even try to force me to make it a link instead of an attachment!

 

In the File menu, there is an option to turn off "New Acrobat." When I clicked on this,  the Share button turned back into an envelope. Now I have to click only once to email a PDF. I'm so happy.

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