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dpcpatron
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April 9, 2017
Question

Cannot Install Acrobat CC. Are there logs that can tell the problem is?

  • April 9, 2017
  • 1 reply
  • 309 views

New Windows 10 build.

I have paid cloud subscription.

Photoshop and Bridge install fine.

Acrobat CC will not. I did the complete uninstall and used the Adobe cleaner tool.

I just tried again and got

Exit Code: 7

Please see specific errors below for troubleshooting. For example, ERROR: DW003, DW071 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

----------- Payload: Adobe Acrobat DC 15.23.20053.0 Adobe Acrobat\Setup.exe_15.023.20053 -----------

ERROR: DW071:

ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603

-------------------------------------------------------------------------------------

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Community Expert
April 9, 2017

Try this.

Error 1603: A fatal error occurred during Adobe Creative Suite installation

I'm moving this question from the non-technical forum Lounge to Downloading, Installing, Setting Up forum.

Nancy O'Shea— Product User & Community Expert