Cannot install Acrobat Pro - download fails with 500 internal server error

Forum|Forum|2 years ago
January 28, 2024
2 replies
1047 views

Trying to install acrobat pro sends me to this download link:

https://creativecloud.adobe.com/apps/all/acrobat/installation

But this results in a 500 internal server error:

https://creativecloud.adobe.com/errors/5XX.html

This topic has been closed for replies.

C

ChloeLubin

Participant

Getting the same thing. subscription is paid up, trying to download my apps onto my new laptop. paused vpn and added adobe to firewall. Any one fix this?

C

ChloeLubin

Participant

https://creativecloud.adobe.com/errors/5XX.html is the error with a graphic that says This page isn't available right now. Try visiting this page again later.

J

Jared35083258roayAuthor

Participant

Is there any other way to install it ?

When I go to https://www.adobe.com/uk/acrobat.html it gives me the option to start a free trial for a product I already have:( I need to use a feature that is not available in web, so i need desktop version... this is very frustrating.

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