Cannot install Acrobat Pro - download fails with 500 internal server error

Forum|Forum|2 years ago
January 28, 2024
2 replies
1046 views

Trying to install acrobat pro sends me to this download link:

https://creativecloud.adobe.com/apps/all/acrobat/installation

But this results in a 500 internal server error:

https://creativecloud.adobe.com/errors/5XX.html

This topic has been closed for replies.

C

ChloeLubin

Participant

Getting the same thing. subscription is paid up, trying to download my apps onto my new laptop. paused vpn and added adobe to firewall. Any one fix this?

C

ChloeLubin

Participant

https://creativecloud.adobe.com/errors/5XX.html is the error with a graphic that says This page isn't available right now. Try visiting this page again later.

J

Jared35083258roayAuthor

Participant

Is there any other way to install it ?

When I go to https://www.adobe.com/uk/acrobat.html it gives me the option to start a free trial for a product I already have:( I need to use a feature that is not available in web, so i need desktop version... this is very frustrating.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded