cannot open a pdf file that worked before

Forum|Forum|7 years ago
August 1, 2018
1 reply
1722 views

The PDF form is from the Canadian Government.

The form's link is https://www.canada.ca/content/dam/ircc/migration/ircc/english/pdf/kits/forms/imm5744e.pdf

I downloaded the form and try to open it with my acrobat professional 2017, however, it won't show me any problem message, after I clicked it, it looks like nothing happens.

I can still open all my other PDF files.

This PDF file worked before, but now it does not.

Any help will be appreciated.

Thanks.

General troubleshooting

This topic has been closed for replies.

try67

Community Expert

Are you not able to open it at all using Acrobat? I can, but it contains errors in some of the scripts that are embedded in it.

Z

zhel95083304Author

Participating Frequently

I am not able to open it. When I click the file for open, nothing happens.

try67

Community Expert

Are you double-clicking the file, or opening it via File - Open, inside of Acrobat?

If the former, try the latter. If the latter, then after doing so go to the Window menu and check if it's listed there.

If so, click on the Tile sub-menu (under Window) and then select one of the options listed there.

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