Cannot print an important pdf

Question

I'm currently unable to print a very important PDF

When I launch the printing function, nothing happen, no error nothing nada

But when I use a word the printer work so the issue is ADOBE

I try reinstalling adobe, DIDNT WORK

I try restarting printer DIDNT WORK

I try updating adobe, IT DID NOT WORK

I have an active windows 11 license + a canon TS with CABLE

HOW TO FIX ASAP ! this is URGENT !

Meenakshi_Negi · Answer

Thank you for reaching out, and sorry about the trouble caused.

Please try the troubleshooting steps suggested in the following help document: https://adobe.ly/4pp7QDr. Check if that helps.

If the issue still occurs, please create a test PDF and try to print it. See if this happens with all files or particular files.

In the meantime, could you try printing a PDF using the Acrobat web account?

Let us know how it goes.

Thanks,

Meenakshi

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