Cannot Print any PDF of Cannon Printer

Question

I purchased a new Cannon Image Class MF267dw and it will not print my pdf documents.  I am opening the file with Adobe Acrobat DC and the files print on all my other printers but not this one.  I have uninstalling and reinstalling adobe, restarting my computer but nothing works.   I appreciate any help

AkanchhaS8194121 · Answer

Hi Rosanne,

We are sorry for not being able to address your issue on time. Are you still struggling to print any PDF file using your Cannon printer?

If yes, then we'd recommend you to refer to the troubleshooting steps suggested to this printing help article : https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

Following with the Application and Printer drivers update and then try the "Print As Image" option to see if that makes it work.

Thanks,

Akanchha

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