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Henk22202487w381
Known Participant
October 11, 2023
Answered

Cannot print PDF on Mac OS Sonoma

  • October 11, 2023
  • 3 replies
  • 1742 views

Heb een Mac Mini M1 en software Sonoma 14.0

Sinds ik Sonoma heb geinstalleerd kan ik niet meer uit Acrobat Printen.

Zie bijlage welke melding ik krijg.

 

Heb een printer van Canon Maxify iB4150

 

Hoop dat iemand me kan helpen.

 

Alvast bedankt

    This topic has been closed for replies.
    Correct answer Meenakshi_Negi

    Hi Henk22202487w381,

     

    The latest Adobe Acrobat version (23.06.20360) released addresses this issue. Please update the application to the newest version using the following steps:

    - In Acrobat, go to Menu > Help
    - Select "Check for Updates."

     

    For more information about the new release, refer to the following link: Adobe Acrobat Release Notes.


    Let us know how it goes.


    Thanks,
    Meenakshi

    3 replies

    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    October 20, 2023

    Hi Henk22202487w381,

     

    The latest Adobe Acrobat version (23.06.20360) released addresses this issue. Please update the application to the newest version using the following steps:

    - In Acrobat, go to Menu > Help
    - Select "Check for Updates."

     

    For more information about the new release, refer to the following link: Adobe Acrobat Release Notes.


    Let us know how it goes.


    Thanks,
    Meenakshi

      H
      Henk22202487w381Author
      Known Participant
      October 20, 2023

      Super bedankt, kan weer printen.

      Bedankt voor jullie hulp

      Meenakshi_Negi
      Meenakshi_Negi
      Legend
      October 16, 2023

      Hi Henk22202487w381,

       

      Thank you for reaching out.

       

      This is a known issue, and the team is working on a fix. In the meantime, we suggest to use the following workaround: 

      Click the "Advanced" button in the print dialog and choose "Print As Image". Check if that helps.

      We will update you once the fix is available, and we appreciate your patience.

       

      Thanks,

      Meenakshi

       

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      October 16, 2023

      This is a known error that seems to be in relation to Sonoma. Until Adobe addresses this issue, you should not upgrade to Sonoma. You can check this forum for multiple posts of this style.

      ABAMBO | Hard- and Software Engineer | Photographer
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