Cannot reorder Tools in the All Tools Panel

I can reproduce the same behavior on a recent Acrobat version. The documentation suggests drag-and-drop should work, but in practice it seems inconsistent depending on the UI version or recent updates.

One thing that helped me narrow it down was checking whether the new Acrobat experience was enabled, updating to the latest build, and then testing with a fresh user profile. If it still doesn't work after that, it does feel more like a product limitation or bug than a configuration issue.

I also found this guide helpful while comparing different troubleshooting approaches:. It explains technical problems in a straightforward way and helped me think through the possible causes before assuming something was wrong with my installation.

Hopefully Adobe can confirm whether this behavior is expected or if it's something that will be addressed in a future update, since it looks like multiple users are running into the same issue.

See below

@Joseph5CBC I don't think you can 'Drag and Drop' tools in the modern and new Acrobat Interface; you would need to 'Disable nw Acrobat,' under View, and go back to the Classic Interface if you want to Drag and Drop