Cannot save as reduced file size

Forum|Forum|11 months ago
March 10, 2025
2 replies
1478 views

I am trying to save some files as reduced file size and keep running into "An error was encountered while processing images". I am using Adobe Acrobat Pro Contintuous Release Version 2025.001.20428. I have tried to flatten the layers yet it takes 'forever', not literally, even with only 50 pages. Even then I still cannot save as reduced file size because I get the same error. 😞 Is there a way to only flatten the images or something else I can do to the images?

Thank you.

JR Boulay

Community Expert

Which software was used to generate this PDF?
(I fear the worst)

Acrobate du PDF, InDesigner et Photoshopographe

javabloodAuthor

Known Participant

The properties indicate the orginal file was a MS Word doc and the Acrobat Distiller 7.0 (Windows) was used, PDF version 1.6 (Acrobat 7.x). There is something else - Application: PScript5.dll Version 5.2.2.

Does that give you the information you need? What are you thinking?

T

Tariq Ahmad

Community Manager

Hi @javablood ,

Sorry for the troubling experience. There seems to be some issue with the file. Here are a couple of things we can try:
1. You have access to Acrobat web https://adobe.ly/3QWr6Ib try compressing the file online.

2. Try analyzing the file Acrobat, open File > Tools > Print Production > Relight > Analyse PDF : https://adobe.ly/43DIjxF;

Let us know how it works.

~Tariq

JR Boulay

Community Expert

Try Save as Another : Optimized PDF.

It's the same than "Reduced file size" but you can edit all settings

Acrobate du PDF, InDesigner et Photoshopographe

javabloodAuthor

Known Participant

Thank you for your response. However, that did not work. I turned off every image related option and still received the same error!

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