Cannot save as reduced file size

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I am trying to save some files as reduced file size and keep running into "An error was encountered while processing images". I am using Adobe Acrobat Pro Contintuous Release Version 2025.001.20428. I have tried to flatten the layers yet it takes 'forever', not literally, even with only 50 pages. Even then I still cannot save as reduced file size because I get the same error. 😞 Is there a way to only flatten the images or something else I can do to the images?

Thank you.

JR Boulay

Community Expert

Which software was used to generate this PDF?
(I fear the worst)

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Acrobate du PDF, InDesigner et Photoshopographe

javabloodAuthor

Known Participant

The properties indicate the orginal file was a MS Word doc and the Acrobat Distiller 7.0 (Windows) was used, PDF version 1.6 (Acrobat 7.x). There is something else - Application: PScript5.dll Version 5.2.2.

Does that give you the information you need? What are you thinking?

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T

Tariq Dar

Legend

Hi @javablood ,

Sorry for the troubling experience. There seems to be some issue with the file. Here are a couple of things we can try:
1. You have access to Acrobat web https://adobe.ly/3QWr6Ib try compressing the file online.

2. Try analyzing the file Acrobat, open File > Tools > Print Production > Relight > Analyse PDF : https://adobe.ly/43DIjxF;

Let us know how it works.

~Tariq

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JR Boulay

Community Expert

Try Save as Another : Optimized PDF.

It's the same than "Reduced file size" but you can edit all settings

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Acrobate du PDF, InDesigner et Photoshopographe

javabloodAuthor

Known Participant

Thank you for your response. However, that did not work. I turned off every image related option and still received the same error!

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