cannot save edited PDF

Question

When I open a pdf and edit it (comments, delete pages, etc) and try to save it, I get the message "The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder."  This happens even if I DO try to save to a different folder or name.  I am using MAC with Big Sur OS v 11.2.3 and the latest update of Acrobat.  This is a new problem

Amal. · Answer

Hi there

Hope you are doing well and sorry for the trouble.

++ Adding to the discussion

The protected view feature for PDFs is for Windows OS Only. For more information please check out the help page https://helpx.adobe.com/acrobat/using/protected-view-feature-pdfs-windows.html

Is your file/asset is in a folder that is synced with Google Drive, Drop Box, One drive or the like? If yes simply quit the backup/sync utility and then hit save on the file.
You may also try the following settings Go to Acrobat Pro > Preferences > General > uncheck Show online storage when saving files > OK and see if that works for you.

You may also check out a similar discussion https://community.adobe.com/t5/acrobat/can-t-save-quot-the-file-may-be-read-only-or-another-user-may-have-it-open-please-save-the-document/td-p/8797519/page/2 and see if that helps.

Regards

Amal

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded