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Anonymous
October 30, 2017
Answered

cannot save pdf files after highlighting text.what is the solution

  • October 30, 2017
  • 1 reply
  • 27960 views

i am facing trouble saving pdf files after highlighting text in it.Either it takes long to save it or doesnt save it at all.It doesnt show the location where you want to save the file.please give me appropiate solution to save my files as all my efforts to highlight long texts went in vain due to this problem.

    Correct answer thank5C9A

    Can confirm had a similar issue and found resolution through this step: 

    1. Uncheck "Show online storage when saving files."

    1 reply

    AnandSri
    AnandSri
    Legend
    October 30, 2017

    Hello Ravirajg,

    We apologize for the inconvenience caused. As per the description above, you are not able to save a PDF file after highlighting the text in the PDF file, Is that correct?

    Please check for any pending updates of Acrobat/Reader installed from Help>Check for updates. You may also repair the installation file of Acrobat/Reader installed from Help>Repair installation.

    If the " Save button" is blank, you can uncheck these two options by navigating to Edit>Preferences>General

    1. Uncheck "Show online storage when opening files."
    2. Uncheck "Show online storage when saving files."

    Try to reproduce the issue with a different  PDF, and if the issue persists, please share the following details:

    1. Is it Acrobat or Reader installed , check from Help>About Acrobat/Reader.
    2. Is it a Mac or Windows machine?
    3. Dot version of Acrobat or Reader installed, check from Help>About Acrobat/Reader.
    4. Is it with one PDF file or with all the PDF files.

    Hope the information helps, and keep us posted with the results.

    Regards,

    Anand Sri.

      G
      gireedh1
      Participant
      September 17, 2019
      I have a similar trouble
      G
      gireedh1
      Participant
      September 17, 2019
      I have Adobe acrobat reader DC newest one and when I try to save the save as screen will come but the locations for where i need to save it will not show up howe do I fix this please help
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