Skip to main content
Participant
January 28, 2025
Question

"Cannot save to this filename" on DFS share

  • January 28, 2025
  • 1 reply
  • 900 views

We started seeing this Save error on 12/30/24 with no change on our end other than keeping Adobe Acrobat Pro and Reader up to date with current version (2024.005.20320 64-bit). Our network share is DFS but testing done on non-DFS storage doesn't exhibit this issue nor does local storage. Users get the following messages and error when they click the save diskette icon insead of the save just taking place:

Confirm Save As: Name.pdf already exists. Do you want to replace it? (Yes/No)
Adobe Acrobat: The document could not be saved. Cannot save to the filename. Please save the document with a different name or in a different folder.

Followed by the Save As screen with a random filename ending in .tmp.
I understand that turning off Enhanced Security in Acrobat is the fix for this but that's not going to happen. I also understand this error has been reported as far back as 2013 and another issue with DFS and opening multiple PDFs has also been reported.

I'm here today to inform Adobe and the community that this Save/Save As bug is back as of the last Adobe update.

1 reply

Community Expert
January 30, 2025

Acrobat Pro bug reports should be entered in the site below:
https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac 

Participant
January 30, 2025

Thank you. I signed up for that forum and posted.