Cannot scan (infinite loop mode)
Hi
I cannot scan using Acrobat Pro 25.00121111 for Mac.
My printer/scanner is connected, I can print with my Mac but I cannot scan.
This is not a problem on my PC, which is on the same desk.
Step 1: The scanner does not appear in the list, so I click on ‘Help’.
Step 2: In the help section, I click on the link ‘Scanner not recognised’.
Step 3: Error 404, I click on ‘Adobe Support’.
Step 4: Back to step 2, and so on (infinite loop mode enabled).
What should I do to avoid having to use the PC every time I want to scan something?
Step 1:

Step 2:

Step 3:


