Cannot Sign in to activate license of Acrobat Standard 2020

Question

I have perpetual licenses of Acrobat Standard 2020, but when I completed the installation of software, I could not Sign in my Account to conplete the activation.

The code was generated and sent to my email when I inputed into the software, it was loading and requested me to sign in again without any error notification. I retried many times but same issue.

Please check and advise me this situation. Thank you.

Karl Heinz Kremer · Answer

For account or activation issues, you will have to contact Adobe's customer support. As the name of this site implies, most of the people here are "community", which means we are users of Adobe's products and services, and don't have access to Adobe's activation servers for example. You can contact them via this page: https://helpx.adobe.com/contact.html

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