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剛大29892365
Participant
July 18, 2023
Question

Cannot sign in with Internet connection alive. Keep failing.

  • July 18, 2023
  • 1 reply
  • 203 views

Please let me know why this problem is happening? I cannot use Acrobat, though I can use other applications.

This topic has been closed for replies.

1 reply

Amal.
Legend
July 18, 2023

Hi @剛大29892365 

 

Hope you are doing well and thanks for reaching out.

 

Please check your connection with Adobe servers and try to repair the host file manually as described here https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html and see if that works for you.

 

Let us know how it goes.

 

Regards

Amal