Cannot sign into more than one computer.

Question

Good evening,I have an account with Adobe. I have a Surface Pro and desktop pc. I can open Adobe on my desktop and the icon while I am in Adobe shows my profile and information.  When I work on my surface pro, I try and click on the sign in area but the I cannot get to sign into my account. I click on the sign in area but nothing happens.  This is while I am working in Adobe. Am I missing something or doing something wrong?ThanksDoug

AnandSri · Accepted Answer

Hello Doug!

I hope you're doing well, and we apologize for the delayed response and the trouble.

Please see this article to learn more about installing and activating the Acrobat on a second machine: https://adobe.ly/3DGXtaZ

Thanks,

Anand Sri.

creative explorer · Answer

@doug815 An individual Adobe account is designed for a single user. With a Creative Cloud subscription, you can install your purchased CC on multiple devices, but you're limited to being actively signed in on only two computers simultaneously. If you wish to install and activate your software on a third device, like an iPad or another computer, you'll need to sign out of one of the previously activated devices.

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