Cannot uninstall Acrobat

Forum|Forum|7 days ago
May 4, 2026
2 replies
109 views

Hi, I need to uninstall Acrobat to be able to reinstall, but I get error messages so I can't uninstall. The error message was Error 2753. "Fulltrustnotifier.exe" is not marked for installation. If I try to open Acrobat, I get a message "Attempt to call a method that has not been implemented" then "Raise without Handler!" Can anyone help me with this? It's a mess! :-( Thanks.

Correct answer Dave Creamer of IDEAS

Try the AcroCleaner:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Lonita28827461if5rAuthor

Participant

I did but had to make supper so didn’t see what had been done. Just checked now and it all looks good! Thanks a million for your help.

I was tearing my hair out! 🤣

Cheers,

Loni

Dave Creamer of IDEAS

Correct answer

Community Expert

Try the AcroCleaner:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

David Creamer: Community Expert (ACI and ACE 1995-2023)

Lonita28827461if5rAuthor

Participant

Hi, Dave. Thank you for your reply. I used the cleaner and it did get rid of the appl. Now, however, when I try to reinstall, I get the exe file but when I click on it nothing happens. I do have an active subscription to Acrobat.

This is making my head hurt. I’m not a techie just a medium user.

Cheers,

Loni

Dave Creamer of IDEAS

Community Expert

Did you restart after running the cleaner?

David Creamer: Community Expert (ACI and ACE 1995-2023)

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