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Kathy Mcpv
Participant
March 1, 2024
Question

Cant open Adobe

  • March 1, 2024
  • 1 reply
  • 238 views

Keep getting windows error that a other instance of program running is preventing this from running; there is no other adobe program open.  This started a few days ago.  I have Adobe DC standard plan 

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1 reply

Amal.
Amal.
Legend
March 15, 2024

Hi there

 

Hope you are doing well and sorry to keep you waiting.

 

If you are still experiencing this issue, please remove the application using the Acrobat cleaner tool https://adobe.ly/3Thxw5G , reboot the computer and reinstall the application using the direct link https://adobe.ly/3IEg1HH and check if that works.

 

Let us know if you experience any trouble and need more help.

 

~Amal

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