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Participant
May 20, 2022
Question

Capture customer signature from device?

  • May 20, 2022
  • 1 reply
  • 202 views

Hi

Is it possible to capture multiple random sigbatures on one device?

I have created a fillale job sheet but need our team to be able to capture the customers signatiure as well as their own, whilst on site. 

The ipad remebers our teams signature but it isnt possible to capture the customer signature, am I missing something? Thanks 

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1 reply

Harsh Vardhan Pareek
Participating Frequently
May 23, 2022

Hi @sarah24485047z1k1 

 

There is no feature in the app to add two signatures at a time, because the app activates with a user account and signature is the identity of the user. But there is a workaround you can try.

In the fill and sign tool, go to sign yourself and add one signatre (Your team member's) and then user initials option (customer's) and you can remove the initial of the old customer and add for new one. 

 

Let us know if that helps.

 

Thanks,

Harsh