Certain PDF's won't print on my Brother MFC -L3780CDW. No rhyme or reason why some print and others don't. Please help!

What exactly does it do when you after you chosoe print. Does a file end up in the print queue and gets stuck? Does the applciaotn crash? Is the print menu greyed out as if they set secuirty on the PDF?

Guessing it may have to do with the person sending you the PDF. They may have a setup with corrupt fonts. Try doing a save as.

That happended to me about 20-25 years ago. I could print the document from Apple’s Preview application but not from Acrobat. One of the Adobe engineers said that it was poorly created and therefore not Adobe’s responsibility to let poorly created PDFs print from Acrobat.

I suggest you see if any other application your computer can print the document. You do not state if you are on a PC or Mac, but I’m comfortable saying that PCs can open and print a PDF, see if it can and let us know.

Hi Peter37415258vsu3,

Thank you for reaching out, and sorry about the trouble caused.

As mentioned, you're trying to print PDFs that you received via email. Please try the following steps: 1. Save the PDFs locally on your computer and then open them in Adobe Acrobat. Check if you can print them after that.

If you're still having issues, please consider the following:

• Verify if the problem occurs with PDFs from the same source.

• Ensure that printing is allowed for the PDF.

• Try using a different printer to see if that resolves the issue.

If these above steps do not help, please provide the following information:

• Acrobat and OS version numbers

• Share any sample file

• Share a small recording showing what happens when you print the file.

We will get this behavior checked.

Let us know if you need any help.

Thanks,

Meenakshi