Skip to main content
M
Miguel220380532t22
Participant
June 14, 2022
Answered

Certificado digital

  • June 14, 2022
  • 5 replies
  • 7261 views

Acrobat Pro dc no deja añadir un certificado digital con formato .cer emitido por la FNMT española en preferencias>firmas>Identidades

Como se puede correguir esto?

This topic has been closed for replies.
Correct answer Irene26804571mpkt

Problema resuelto, era un error de la fabrica Nacional de Moneda y Timbre de compatibilidad con Adobe, pero ya está resuelto desde hoy (22 de diciembre 2022), yo lo acabo de probar.

Para resolverlo HAY QUE VOLVER A BAJARSE EL CERTIFICADO desde la web de la FNMT, y necesitas lector de DNI y acordarte de tu contraseña (si no te acuerdas deberás ir a una comisaría que tenga máquina de DNielectrónico y sin necesidad de cita previa, volver a generar la contraseña).

Y borrar el certificado previo e instalar el nuevo, y listo !!!

5 replies

Amal.
Community Manager
Amal.Community Manager
Community Manager
February 6, 2023

Hi All

 

Please try to update your digital IDs as per the help page https://www.adobe.com/devnet-docs/acrobatetk/tools/DigSig/changes.html#id2 and see if that works for you.

 

Regards

Amal

J
Jose25842657zjv3
Participant
January 23, 2024

quick question can we use certificates for signing FNMT on the free version in Spain?

try67
Community Expert
try67Community Expert
Community Expert
January 23, 2024

Yes.

I
Irene26804571mpktCorrect answer
Participating Frequently
December 22, 2022

Problema resuelto, era un error de la fabrica Nacional de Moneda y Timbre de compatibilidad con Adobe, pero ya está resuelto desde hoy (22 de diciembre 2022), yo lo acabo de probar.

Para resolverlo HAY QUE VOLVER A BAJARSE EL CERTIFICADO desde la web de la FNMT, y necesitas lector de DNI y acordarte de tu contraseña (si no te acuerdas deberás ir a una comisaría que tenga máquina de DNielectrónico y sin necesidad de cita previa, volver a generar la contraseña).

Y borrar el certificado previo e instalar el nuevo, y listo !!!

    B
    BIDAO24988326et97
    Participant
    June 23, 2022

    Buenas tardes

    se puede crear un proceso de firma de varios documentos con varias personas mediante e-sign, que permita firmar los documentos con los certificados españoles de fnmt (Fábrica Nacional de Moneda y Timbre), en vez de la firma que proporciona e-sing???.

    podemos crear un formulario con un campo de firma digital, que funciona bien porque al hacer clic pide un certificado digital; pero en el momento de mandarlo por e-sign lo convierte en firma manuscrita, perdiendo la opción de firma con certificado digital. Muchas gracias.

    D
    Diedu
    Participant
    December 22, 2022

    Lleva funcionando desde el Lunes 19, mis disculpas por no haberlo avisado.

     

    (Me enviaron correo desde CERES y varios compañeros sacaron nuevos certificados correctos)

    A
    Adobe Employee
    absethi17096557
    Adobe Employee
    June 20, 2022

    Hi @Miguel220380532t22 ,
    If you want to validate a file (build trust) via certificates issued from this certificate you need to add the certificates to the trusted list. There are ways to achieve that
    1. Go to Preferences -> Signatures -> Identities and trusted certificates -> Trusted Certificate -> Import ".cer" file and now open the signed file and your signature would be valid.


    2. You can also add the certificate to the trusted root via opening the file. Go to Signature field, Right-click to go to signature properties –> Show signers certificate -> Add the certificate to the trusted list

     

    The second problem is if you want Digitally Sign with that certificate. In that case, you need a ".p12" to digitally sign. 

    Thanks

    I
    Irene26804571mpkt
    Participating Frequently
    October 26, 2022

    Dear Absethi

    I have the same problem as Miguel.

    I have a FNMT (fabrica nacional de moneda y timbre) spanish digital certificate (*.p12) and I have instaled it in my windows (it shows when you go to the Chrome or Explorer security -  Certificates), but when I try to use it in a pdf file, it says there is no certificate and I shoul create a new one.

    I have readed a lot of info, and I already tryed all the references to the Preferences (Signatures, etc.)

    The most werid thing is that I have another certificate (from my husband) that is also instaled the same way and his works....

    In my office work, we are trying to go digital, so I have instaled almost 20 certificates in different computers, and ALL have the same problem (in PC, laptops, from work and personal ones)...

    Please help !!!

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    October 28, 2022

    Hi @Irene26804571mpkt 

     

    We are sorry to hear that and the delay in response.

     

    Would you mind sharing the version of Acrobat DC and the OS you are using? To check the version goto Help > About Acrobat and make sure you have the recent version 22.3.20258 or 22.3.20623 (Win optional update) and reboot the computer once and check.

     

    Also, a small video recording of the steps you are doing and the issue you are experiencing would be very helpful.

     

    You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.

     

    Regards

    Amal

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    June 14, 2022

    Hi there

     

    Hope you are doing well and sorry to hear that.

     

    Please check the Adobe Approved trust list members here https://helpx.adobe.com/acrobat/kb/approved-trust-list1.html and see if that helps.

     

    Also, please go through the page https://helpx.adobe.com/acrobat/using/trusted-identities.html and check.

     

    Hope this information will help

     

    Regards

    Amal

    M
    Miguel220380532t22Author
    Participant
    June 14, 2022

    Thanks but not helpful.

    My official govenment issued certificate is issued by the Fabrica Nacional de Moneda y Timbre (equivalent to the US Mint and the entity that issues the Euro) and is the only certificate accepted on official Spanish Government documents but I don't see it on the approved trust list. However, I don't think that's the problem. When I try to add the certificate from the HD on my mac using preferences>signatures>Identities the file name appears but not in black and doesn't allow to click on it. It doesn't recognise .cer files as digital ID files but that's the format this certificate is issued as.

    Previously, in another version and with my older laptop I was able to use the certificate and sign.

    Any suggestions?

    try67
    Community Expert
    try67Community Expert
    Community Expert
    June 14, 2022

    You need to install the certificate on your computer, and then it should be picked up automatically by the application. I don't know how that is done on a Mac, but I'm sure the FNMT has instructions. Once installed it will appear in the Digital ID and Trusted Certificate Settings window and you'll be able use it when signing a file.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices