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Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
June 4, 2025

Hi juan_carlos_1536,

 

Thank you for sharing the screenshot.

You have opened the PDF in the Acrobat web application. The feature "Use a certificate" is available only on the desktop application.

Please refer to the information in the following help document: https://adobe.ly/4jycryE. 

 

Feel free to let us know if you have any questions.

 

Thanks,

Meenakshi

3 replies

Meenakshi_Negi
Legend
June 3, 2025

Hi juan_carlos_1536,

 

Thank you for reaching out, and sorry about the trouble.

 

There is no such change in the tool. The option is still available.

Could you please share a screenshot of the options you get under All Tools? Also, please share the Acrobat and OS versions on the machine. Are you using the application on a personal or work machine?

For more information on digital certificates, please refer to the following help document: https://adobe.ly/4jQUUCl. 

 

Feel free to let us know if you have any questions.

 

Thanks,

Meenakshi

 

 

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Participant
June 3, 2025

Hi Meenaskshi!

Thank you for your promt answer: check the prt scn

 

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Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
June 4, 2025

Hi juan_carlos_1536,

 

Thank you for sharing the screenshot.

You have opened the PDF in the Acrobat web application. The feature "Use a certificate" is available only on the desktop application.

Please refer to the information in the following help document: https://adobe.ly/4jycryE. 

 

Feel free to let us know if you have any questions.

 

Thanks,

Meenakshi

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