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mikeb7th
Participant
August 8, 2017
Question

Change background icon

  • August 8, 2017
  • 1 reply
  • 1826 views

We use a company logo for our digital signatures.

Person is using Pro 9 - new hdd and install

Did these steps:

DIGITAL SIGNATURE APPEARANCE  (STEP 1 – INSERT COMPANY LOGO)

Copy the logo file (EsigLogo.pdf) to one of the following directories:

  • Windows XP – c:\documents and settings\<user>\Application\Data\Adobe\Acrobat\<version>\Security
  • Windows 7 – C:\Users\Username\AppData\Roaming\Adobe\Acrobat\9.0\Security

Change logo file name to “SignatureLogo.pdf” (note: no space in the file name)

DIGITAL SIGNATURE APPEARANCE  (STEP 2 – SETUP USER PREFERENCES)

Edit ==> Preferences

Select "Security"

Press "Advance Preferences" then select "Creation" tab

Check "Show reasons when signing" then click "OK"

Click "New"

Name signature "XYZ Company Signature"

Under "Configure Graphic" choose "no graphic"

Under "Configure text" check "Name", "Date", "Reason", "Labels", and “Logo” (Company  logo should appear)

The logo doesn't change - it still shows adobe logo in background - how do I get this to change?

Outside of the logo incorrect - the signature is correct.

This topic has been closed for replies.

1 reply

Bernd Alheit
Community Expert
Community Expert
August 9, 2017

Try this:

  • Re-start Adobe Acrobat
  • Use a other PDF file
mikeb7th
mikeb7thAuthor
Participant
August 9, 2017

I have closed and reopened Adobe numerous times.  I have actual done these steps and it has worked on other pc's.

We don't have a PDF open at this point - this is in the settings of Adobe.

I have found numerous places it says the steps to do it, but following those steps is not working this time.

Bernd Alheit
Community Expert
Community Expert
August 9, 2017

Did you try a other PDF for the logo?

What happens when you try a other user on this system?

Or try it with Acrobat Reader DC.